0 items - $0.00

Request Locker Access

Request to Access Locker allows you to schedule a date and access your items at UPAK.

Important:

  • You must submit this form the previous business day by 1 pm for next day access
  • For same day access, please call our office, $30 same-day access fee will apply

Please provide the following information:

Personal Information:

Security & Verification

Confirm by Clicking the Check Box:

I understand this is a request, Customer Service will email with confirmation

I understand if I have a balance owing, I will be required to pay before accessing my locker(s)

Review and Accept the Declaration

You have requested access to your locker through UPAK website. Access hours are from 9am-5pm, Monday - Saturday. Your are required to bring access booking verification code (will be sent in booking confirmation email) OR show ID and sign in before accessing your locker, if there is no record of your arrival the No Show Fee of $30 per locker will be applied to your account.

If you need to cancel this access notify the office by leaving a message on the afterhours voicemail by 8pm the evening before and the $30 per locker no show fee will be waived. Please be advised that your account may be charged $50 minimum garbage disposal fee, should we find a locker returned with garbage left over. Lockers must be secure and locked by 5pm for return to the warehouse. Customers still attending their lockers past 5pm will be charged a rate of $75 per hour for delaying the warehouse staff from returning the lockers into the warehouse at 5pm.

I accept & understand

Common Questions
Q: When will my locker be ready?
A: Your locker will be by 9am on the date of your access

Q: What do I need to do if I want to cancel my access?
A: Call us no later than 8pm the day before & avoid $30 no show fee

Q: How do I access my locker on the same day?
A: Call our office right away, there is a same day access fee of $30

Q: After I have booked, what do I do?
A: Come into our offices in Victoria or Delta, check-in with either your provided access code via email or show once piece of ID